Shipping Policy

At [Store Name], we are committed to delivering your order safely and on time.

Order Processing

• Orders are usually processed within 1–3 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• You may receive an order confirmation and shipping update via email, SMS, or WhatsApp.

Delivery Time

• Standard Delivery: 3–7 business days

• Delivery times may vary depending on your location, courier service, weather conditions, or other unexpected circumstances.

Shipping Charges

Shipping charges are calculated and displayed at checkout based on your delivery location and order details.

We may also offer free shipping promotions from time to time. Any applicable offer will be clearly mentioned on our website.

Order Tracking

Once your order has been shipped, you may receive a tracking number through email, SMS, or WhatsApp, depending on the courier service.

Delayed Orders

Although we aim to deliver all orders within the estimated timeframe, unexpected delays may occasionally occur due to weather, courier issues, holidays, or other circumstances beyond our control.

If your order is significantly delayed, please contact our customer support team.

Incorrect Address

Please make sure your shipping address and contact information are correct before placing your order.

If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply for reshipment.

Damaged or Missing Orders

If your package arrives damaged or items are missing, please contact us as soon as possible with your order details and, where applicable, photos/videos of the package and products.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team.

We appreciate your trust and look forward to serving you.